Resources in CNY

This page is a work-in-progress list of available resources to help bridge the digital divide in CNY. If you have any resources to suggest, please fill out the form on our Contact Us page.

Public Computers / WiFi

Hotspots & Laptops Available to Borrow

Public Libraries in Onondaga County Library System:
Tech Packs with a Chromebook laptop and Verizon hotspot are available at all OCPL libraries. They must be picked up and returned at the library that owns them, so availability is dependent on location. Search the online catalog for “tech pack.” More info can be found on the OCPL website.

Internet – Home & Mobile for Individuals

City of Syracuse Surge Link™
Home Internet and WiFi for eligible residents in certain areas of the City of Syracuse, plus a discount to purchase a device.

Find Affordable Internet Options in New York State

EveryoneOn.org
Lists low-cost Internet and technology providers based on zipcode and qualifying household factors.

Spectum Internet Assist
For qualifying households who are not current Spectrum subscribers (within 30 days). Must have 1 household member who qualifies for one of the following:

  • The National School Lunch Program (NSLP); free or reduced cost lunch
  • The Community Eligibility Provision (CEP) of the NSLP
  • Supplemental Security Income (SSI) (age 65 or older only)

PCs for People
For qualifying households that are below the poverty level or are currently enrolled in an income-based government assistance program.

Affordable Connectivity Program
(The Affordable Connectivity Program stopped accepting new applications and enrollments on February 7, 2024. The last fully funded month of the program is April 2024) For qualifying households – discounts on Internet service and devices.

Devices and Internet Hotspots for Educational Institutions and Other Non-Profits

Mobile Beacon
Mobile Beacon is dedicated to providing affordable, mobile, high-speed internet access to schools, libraries, and nonprofits so they can better carry out their missions.

Digital Wish
Free and low-cost devices and Internet hotspots for non-profit educational institutions.

Tech Soup
Free and low-cost devices and Internet hotspots for non-profit institutions.

Digital Skills Training

Public libraries offer computer assistance and training to people of all ages. Help navigating the Internet including email and social media, using software such as Word and Google Docs, and accessing library databases for schoolwork, research, or genealogy, and much more! All libraries offer one-on-one assistance, and some also offer computer classes. Contact your local library to find out what they offer.

Digital Inclusion for Older Adults @ InterFaith Works of CNY Digital Navigators help older adults improve their digital literacy skills, in-person or remotely.

CNY Digital Empowerment @ Syracuse Northeast Community Center Digital Navigators work across all of Syracuse to assist residents through training, technical assistance, connections to subsidies, devices, referrals for other essential services, and much more.

Digital Literacy with LiteracyCNY
Trained volunteers teach adults basic computer skills such as operating devices, navigating the internet, and using software. The customer decides what they need help with. The program offers free drop-in and appointment-based computer help at locations across Onondaga, Oneida, Madison, and Herkimer Counties. 

DigitalLearn.org has free courses in English and Spanish to help you improve your computer and Internet skills.

SeniorPlanet.org (from AARP) aimed at people ages 60+, in English, Spanish, and Mandarin with live synchronous classes.

GCFGlobal.com has free courses in English, Spanish, and Portuguese on a wide range of topics, such as basic computer skills, Microsoft Office software, resume writing, and creativity and design.

The National Digital Inclusion Alliance (NDIA) has a list of free programs they recommend. Check out their list here.

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